{"id":4877,"date":"2024-09-06T18:00:40","date_gmt":"2024-09-06T09:00:40","guid":{"rendered":"https:\/\/www.mapmarketing.co.jp\/mm-blog\/bunseki\/nps-chosa-shitsumon-komoku\/"},"modified":"2024-10-01T18:52:08","modified_gmt":"2024-10-01T09:52:08","slug":"nps-chosa-shitsumon-komoku","status":"publish","type":"post","link":"https:\/\/www.mapmarketing.co.jp\/mm-blog\/bunseki\/nps-chosa-shitsumon-komoku\/","title":{"rendered":"NPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u8003\u3048\u308b\u30dd\u30a4\u30f3\u30c8\u306f4\u3064\uff01\u5177\u4f53\u7684\u306a\u8cea\u554f\u9805\u76ee\u3082\u89e3\u8aac"},"content":{"rendered":"<p>NPS\u8abf\u67fb\u306f\u3001\u4f01\u696d\u3084\u30d6\u30e9\u30f3\u30c9\u306e\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6e2c\u308b\u6307\u6a19\u3068\u3057\u3066\u5f79\u7acb\u3061\u307e\u3059\u3002\u3068\u306f\u3044\u3048\u300cNPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u3069\u3046\u3084\u3063\u3066\u8003\u3048\u308c\u3070\u3044\u3044\u306e\u304b\u308f\u304b\u3089\u306a\u3044\u300d\u3068\u60a9\u3080\u65b9\u3084\u300c\u5177\u4f53\u7684\u306a\u8cea\u554f\u9805\u76ee\u306e\u4f8b\u304c\u3042\u308c\u3070\u77e5\u308a\u305f\u3044\u300d\u3068\u8003\u3048\u308b\u65b9\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<p>\u4eca\u56de\u306f\u3001<span class=\"marker-under bold\">NPS\u8abf\u67fb\u306e\u8a08\u7b97\u65b9\u6cd5\u3084\u8abf\u67fb\u3067\u308f\u304b\u308b\u3053\u3068\u3001\u8cea\u554f\u9805\u76ee\u3092\u8003\u3048\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8\u3001\u6b20\u304b\u305b\u306a\u30444\u3064\u306e\u8cea\u554f\u9805\u76ee<\/span>\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<p>NPS\u8abf\u67fb\u3092\u5b9f\u65bd\u3057\u3066\u81ea\u793e\u306e\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u53ef\u8996\u5316\u3057\u305f\u3044\u65b9\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u628a\u63e1\u3057\u3066\u52b9\u679c\u7684\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u65bd\u7b56\u306b\u3064\u306a\u3052\u305f\u3044\u65b9\u306f\u3001\u305c\u3072\u6700\u5f8c\u307e\u3067\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><a href=\"https:\/\/www.mapmarketing.co.jp\/lp\/store-development-tool01?grid=media-mm-blog_mokuji-cta&amp;utm_source=mm-blog&amp;utm_medium=referrer&amp;utm_campaign=mm-blog-mokuji-banner-nps-chosa-shitsumon-komoku\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/mm-blog\/wp-content\/uploads\/2022\/09\/Pattern_02_728x90.png\" alt=\"\u5546\u570f\u5206\u6790\u30c4\u30fc\u30eb\u3067\u5e02\u5834\u3092\u628a\u63e1\u8ca9\u4fc3\u30a8\u30ea\u30a2\u306e\u6700\u9069\u5316\u306b\" \/><\/a><\/p>\n<div id=\"toc_container\" class=\"no_bullets\"><p class=\"toc_title\">\u76ee\u6b21<\/p><ul class=\"toc_list\"><li><a href=\"#NPS\"><span class=\"toc_number toc_depth_1\">1<\/span> NPS\u3068\u306f\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6e2c\u308b\u6307\u6a19\u306e\u3053\u3068<\/a><ul><li><a href=\"#NPS-2\"><span class=\"toc_number toc_depth_2\">1.1<\/span> NPS\u306e\u8a08\u7b97\u65b9\u6cd5<\/a><\/li><li><a href=\"#NPS-3\"><span class=\"toc_number toc_depth_2\">1.2<\/span> NPS\u8abf\u67fb\u3067\u306f\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u300c\u5fc3\u304b\u3089\u6e80\u8db3\u3057\u3066\u3044\u308b\u9867\u5ba2\u300d\u3092\u767a\u898b\u3067\u304d\u308b<\/a><\/li><\/ul><\/li><li><a href=\"#NPS4\"><span class=\"toc_number toc_depth_1\">2<\/span> NPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u8003\u3048\u308b\u4e0a\u3067\u610f\u8b58\u3057\u305f\u30444\u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/a><ul><li><a href=\"#NPS1\"><span class=\"toc_number toc_depth_2\">2.1<\/span> NPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u8003\u3048\u308b\u30dd\u30a4\u30f3\u30c8\u305d\u306e1\uff1a\u300c\u63a8\u5968\u5ea6\u300d\u304b\u3089\u8cea\u554f\u3059\u308b<\/a><\/li><li><a href=\"#NPS2\"><span class=\"toc_number toc_depth_2\">2.2<\/span> NPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u8003\u3048\u308b\u30dd\u30a4\u30f3\u30c8\u305d\u306e2\uff1a\u8abf\u67fb\u5185\u5bb9\u306e\u8aac\u660e\u3084\u8cea\u554f\u6587\u306f\u7c21\u6f54\u306b\u3059\u308b<\/a><\/li><li><a href=\"#NPS3\"><span class=\"toc_number toc_depth_2\">2.3<\/span> NPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u8003\u3048\u308b\u30dd\u30a4\u30f3\u30c8\u305d\u306e3\uff1a\u56de\u7b54\u3057\u3084\u3059\u3044\u30dc\u30ea\u30e5\u30fc\u30e0\u306b\u3059\u308b<\/a><\/li><li><a href=\"#NPS4-2\"><span class=\"toc_number toc_depth_2\">2.4<\/span> NPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u8003\u3048\u308b\u30dd\u30a4\u30f3\u30c8\u305d\u306e4\uff1a\u81ea\u7531\u8a18\u8ff0\u306e\u8cea\u554f\u3082\u542b\u3081\u308b<\/a><\/li><\/ul><\/li><li><a href=\"#NPS4-3\"><span class=\"toc_number toc_depth_1\">3<\/span> NPS\u8abf\u67fb\u306b\u6b20\u304b\u305b\u306a\u30444\u3064\u306e\u8cea\u554f\u9805\u76ee<\/a><ul><li><a href=\"#NPS1-2\"><span class=\"toc_number toc_depth_2\">3.1<\/span> NPS\u8abf\u67fb\u306b\u6b20\u304b\u305b\u306a\u3044\u8cea\u554f\u9805\u76ee\u305d\u306e1\uff1a\u63a8\u5968\u5ea6\u306e\u70b9\u6570<\/a><\/li><li><a href=\"#NPS2-2\"><span class=\"toc_number toc_depth_2\">3.2<\/span> NPS\u8abf\u67fb\u306b\u6b20\u304b\u305b\u306a\u3044\u8cea\u554f\u9805\u76ee\u305d\u306e2\uff1a\u63a8\u5968\u5ea6\u3092\u3064\u3051\u305f\u7406\u7531<\/a><\/li><li><a href=\"#NPS3-2\"><span class=\"toc_number toc_depth_2\">3.3<\/span> NPS\u8abf\u67fb\u306b\u6b20\u304b\u305b\u306a\u3044\u8cea\u554f\u9805\u76ee\u305d\u306e3\uff1a\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6<\/a><\/li><li><a href=\"#NPS4-4\"><span class=\"toc_number toc_depth_2\">3.4<\/span> NPS\u8abf\u67fb\u306b\u6b20\u304b\u305b\u306a\u3044\u8cea\u554f\u9805\u76ee\u305d\u306e4\uff1a\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831<\/a><\/li><\/ul><\/li><li><a href=\"#NPS-4\"><span class=\"toc_number toc_depth_1\">4<\/span> \u307e\u3068\u3081\uff1aNPS\u8abf\u67fb\u3067\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6e2c\u308a\u3001\u5fc3\u3067\u6e80\u8db3\u3059\u308b\u9867\u5ba2\u3092\u5897\u3084\u305d\u3046<\/a><\/li><\/ul><\/div>\n<h2><span id=\"NPS\">NPS\u3068\u306f\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6e2c\u308b\u6307\u6a19\u306e\u3053\u3068<\/span><\/h2>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-4919\" src=\"\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku02.jpg\" alt=\"\" width=\"640\" height=\"426\" srcset=\"https:\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku02.jpg 640w, https:\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku02-300x200.jpg 300w, https:\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku02-240x160.jpg 240w, https:\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku02-90x60.jpg 90w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span class=\"marker-under bold\">NPS\uff08Net Promoter Score\uff09\u3068\u306f\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6e2c\u308b\u6307\u6a19\u3067\u3001\u9867\u5ba2\u304c\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u62b1\u304f\u4fe1\u983c\u5ea6\u3092\u70b9\u6570\uff08\u30b9\u30b3\u30a2\uff09\u5316\u3057\u305f\u3082\u306e<\/span>\u3067\u3059\u3002NPS\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306f\u6df7\u540c\u3055\u308c\u304c\u3061\u3067\u3059\u304c\u300c\u53ce\u76ca\u6027\u3068\u306e\u76f8\u95a2\u300d\u306b\u304a\u3044\u3066\u5927\u304d\u304f\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<ul class=\"bold\">\n<li>\u9867\u5ba2\u6e80\u8db3\u5ea6\uff1a\u6e80\u8db3\u5ea6\u3092\u70b9\u6570\u5316\u3057\u3066\u8a55\u4fa1\u3059\u308b\u3002\u3057\u304b\u3057\u305d\u306e\u6642\u70b9\u3067\u306e\u8a55\u4fa1\u306b\u904e\u304e\u305a\u3001\u9ad8\u3044\u6e80\u8db3\u5ea6\u3092\u793a\u3057\u305f\u9867\u5ba2\u3067\u3082\u96e2\u53cd\u3059\u308b\u5834\u5408\u304c\u3042\u308b\u3002<\/li>\n<li>NPS\uff1a\u53ce\u76ca\u6027\u3068\u9023\u52d5\u3059\u308b\u6307\u6a19\u3092\u7528\u3044\u3066\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u8a08\u6e2c\u3059\u308b\u3002\u300c\u4ed6\u8005\u306b\u3059\u3059\u3081\u305f\u3044\u3068\u601d\u3046\u304b\uff1f\u300d\u306a\u3069\u306e\u8cea\u554f\u306b\u3088\u308a\u3001\u9867\u5ba2\u306e\u4eca\u5f8c\u306e\u884c\u52d5\u3092\u70b9\u6570\u5316\u3059\u308b\u3002<\/li>\n<\/ul>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3060\u3051\u3067\u306f\u6e2c\u308a\u304d\u308c\u306a\u304b\u3063\u305f\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u9855\u5728\u5316\u3057\u3001\u81ea\u793e\u306e\u5f37\u307f\u3084\u53d6\u308a\u7d44\u3080\u3079\u304d\u8ab2\u984c\u3092\u660e\u78ba\u306b\u3067\u304d\u308b\u3053\u3068\u304cNPS\u8abf\u67fb\u306e\u7279\u9577\u3067\u3059\u3002<\/p>\n<h3><span id=\"NPS-2\">NPS\u306e\u8a08\u7b97\u65b9\u6cd5<\/span><\/h3>\n<p>NPS\u3092\u8a08\u7b97\u3059\u308b\u4e0a\u3067\u5fc5\u8981\u306a\u306e\u306f\u3001\u9867\u5ba2\u306b\u5bfe\u3059\u308b\u8cea\u554f\u3068\u56de\u7b54\u7d50\u679c\u3001\u56de\u7b54\u7d50\u679c\u306b\u3088\u308b\u9867\u5ba2\u306e\u30b0\u30eb\u30fc\u30d7\u5206\u3051\u3067\u3059\u3002<\/p>\n<p>NPS\u8abf\u67fb\u3067\u306f\u307e\u305a\u3001\u9867\u5ba2\u306b\u5bfe\u3057\u3066<br \/>\n<span class=\"bold\">\u300c\u3053\u306e\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u3001\u53cb\u4eba\u3084\u540c\u50da\u306b\u3069\u306e\u7a0b\u5ea6\u3059\u3059\u3081\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u304b\uff1f\u300d<\/span><br \/>\n\u3068\u3044\u3063\u305f\u8cea\u554f\u3092\u3057\u307e\u3059\u300210\u301c0\u70b9\u3067\u8a55\u4fa1\u3057\u3066\u3082\u3089\u3044\u3001\u4ee5\u4e0b\u306e3\u30b0\u30eb\u30fc\u30d7\u306b\u5206\u985e\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<div class=\"information-box\">\n<ul style=\"margin-bottom: 0px;\">\n<li><span class=\"bold\">\u301010\uff5e9\u70b9\u3011\u63a8\u5968\u8005\uff1a<\/span>\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u6e80\u8db3\u5ea6\u3084\u30ea\u30d4\u30fc\u30c8\u306e\u53ef\u80fd\u6027\u304c\u9ad8\u3044<\/li>\n<li><span class=\"bold\">\u30108\uff5e7\u70b9\u3011\u4e2d\u7acb\u8005\uff1a<\/span>\u6e80\u8db3\u5ea6\u306f\u9ad8\u304f\u306a\u3044\u304c\u3001\u7279\u306b\u4e0d\u6e80\u3082\u306a\u3044\u3002\u7af6\u5408\u304c\u512a\u308c\u3066\u3044\u308c\u3070\u6d41\u308c\u3084\u3059\u3044<\/li>\n<li><span class=\"bold\">\u30106\uff5e0\u70b9\u3011\u6279\u5224\u8005\uff1a<\/span>\u6e80\u8db3\u5ea6\u304c\u4f4e\u304f\u3001\u30ea\u30d4\u30fc\u30c8\u306e\u53ef\u80fd\u6027\u3082\u4e4f\u3057\u3044<\/li>\n<\/ul>\n<\/div>\n<p>\u3053\u306e\u5206\u985e\u3092\u3082\u3068\u306b\u3001\u4ee5\u4e0b\u306e\u8a08\u7b97\u5f0f\u3067NPS\u3092\u7b97\u51fa\u3057\u307e\u3059\u3002<\/p>\n<div class=\"primary-box\"><span class=\"bold\">NPS=\u63a8\u5968\u8005\u306e\u5272\u5408-\u6279\u5224\u8005\u306e\u5272\u5408<\/span><\/div>\n<p>\u4f8b\u3048\u3070\u3001\u56de\u7b54\u800510\u4eba\u4e2d7\u4eba\u304c9\u70b9\u4ee5\u4e0a\u30012\u4eba\u304c6\u70b9\u4ee5\u4e0b\u306e\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u8a08\u7b97\u65b9\u6cd5\u3067NPS\u3092\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<div class=\"info-box\">\n<ul style=\"margin-bottom: 0px;\">\n<li>\u63a8\u5968\u8005\u306e\u5272\u5408\uff1a70%=7\u00f710\uff08\u4eba\uff09<\/li>\n<li>\u6279\u5224\u8005\u306e\u5272\u5408\uff1a20%=2\u00f710\uff08\u4eba\uff09<\/li>\n<li>NPS\uff1a50=70-20<\/li>\n<\/ul>\n<\/div>\n<h3><span id=\"NPS-3\">NPS\u8abf\u67fb\u3067\u306f\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u300c\u5fc3\u304b\u3089\u6e80\u8db3\u3057\u3066\u3044\u308b\u9867\u5ba2\u300d\u3092\u767a\u898b\u3067\u304d\u308b<\/span><\/h3>\n<p>NPS\u8abf\u67fb\u3067\u306f\u3001<span class=\"marker-under bold\">\u4f01\u696d\u306b\u5927\u304d\u306a\u5229\u76ca\u3092\u3082\u305f\u3089\u3059\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u300c\u5fc3\u304b\u3089\u6e80\u8db3\u3057\u3066\u3044\u308b\u9867\u5ba2\u300d\u3092\u767a\u898b<\/span>\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u306e\u6e80\u8db3\u306b\u306f\u300c\u5fc3\u306e\u6e80\u8db3\u300d\u3068\u300c\u982d\u306e\u6e80\u8db3\u300d\u304c\u3042\u308b\u3068\u3044\u3046\u3053\u3068\u304c\u30012005\u5e74\u3001\u7c73\u56fd\u30ae\u30e3\u30e9\u30c3\u30d7\u793e\u306e\u30b8\u30e7\u30f3\u30fbH\u30fb\u30d5\u30ec\u30df\u30f3\u30b0\u306b\u3088\u3063\u3066\u63d0\u5531\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u308c\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3067\u300c\u3068\u3066\u3082\u6e80\u8db3\u3057\u305f\u300d\u3068\u56de\u7b54\u3057\u305f\u9867\u5ba2\u3092\u300c\u5fc3\u3067\u6e80\u8db3\u3057\u305f\u9867\u5ba2\u300d\u3068\u300c\u982d\u3067\u6e80\u8db3\u3057\u305f\u9867\u5ba2\u300d\u306b\u5206\u985e\u3059\u308b\u3068\u3044\u3046\u3082\u306e\u3067\u3059\u3002<\/p>\n<div class=\"information-box\">\n<ul style=\"margin-bottom: 0px;\">\n<li><span class=\"bold\">\u5fc3\u306e\u6e80\u8db3\uff1a<\/span>\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3057\u3001<span class=\"bold\">\u611f\u60c5\u7684\u306b\u6e80\u8db3\u3057\u3066\u3044\u308b\u72b6\u614b<\/span><br \/>\n\u2026\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u304c\u4e01\u5be7\u3060\u3063\u305f\u3001\u81ea\u5206\u306e\u4f7f\u7528\u74b0\u5883\u306b\u9069\u3057\u3066\u3044\u308b\u3001\u4f01\u696d\u306b\u4fe1\u983c\u304c\u3042\u308b\u3000\u306a\u3069<\/li>\n<li><span class=\"bold\">\u982d\u306e\u6e80\u8db3\uff1a<\/span>\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3057\u3001<span class=\"bold\">\u5408\u7406\u7684\u306b\u6e80\u8db3\u3057\u3066\u3044\u308b\u72b6\u614b<\/span><br \/>\n\u2026\u6027\u80fd\u304c\u826f\u3044\u3001\u6a5f\u80fd\u304c\u591a\u3044\u3001\u4fa1\u683c\u304c\u5b89\u3044\u3000\u306a\u3069<\/li>\n<\/ul>\n<\/div>\n<h4>\u982d\u306e\u6e80\u8db3\u3092\u5fc3\u306e\u6e80\u8db3\u3067\u88dc\u3046\u3053\u3068\u304c\u30dd\u30a4\u30f3\u30c8<\/h4>\n<p>\u982d\u306e\u6e80\u8db3\u5ea6\u304c\u9ad8\u3044\u3060\u3051\u3067\u306f\u9867\u5ba2\u306b\u9078\u3070\u308c\u7d9a\u3051\u308b\u5546\u54c1\u306e\u63d0\u4f9b\u306f\u96e3\u3057\u3044\u305f\u3081\u3001\u5fc3\u3082\u6e80\u8db3\u3055\u305b\u3066\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<p>\u306a\u305c\u306a\u3089\u3001\u982d\u3060\u3051\u3067\u6e80\u8db3\u3057\u3066\u3044\u308b\u9867\u5ba2\u306f\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u4fa1\u683c\u3001\u6a5f\u80fd\u304c\u540c\u7b49\u3060\u3063\u305f\u5834\u5408<span class=\"bold\">\u300c\u89aa\u5207\u306b\u5bfe\u5fdc\u3057\u3066\u304f\u308c\u308b\u300d\u300c\u5b89\u5fc3\u3057\u3066\u5229\u7528\u3067\u304d\u308b\u300d\u306a\u3069\u306e\u7406\u7531\u3067\u3001<span class=\"marker-under\">\u5fc3\u3067\u6e80\u8db3\u3067\u304d\u308b\u307b\u3046\u3092\u9078\u3076\u50be\u5411\u304c\u3042\u308b<\/span><\/span>\u304b\u3089\u3067\u3059\u3002\u982d\u306e\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u5fc5\u8981\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u81ea\u793e\u3088\u308a\u3082\u4ed6\u793e\u306b\u5bfe\u3059\u308b\u5fc3\u306e\u6e80\u8db3\u5ea6\u304c\u9ad8\u3044\u3068\u3001\u9867\u5ba2\u306f\u4ed6\u793e\u3078\u6d41\u308c\u3066\u3057\u307e\u3046\u3053\u3068\u3092\u62bc\u3055\u3048\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u5fc3\u306e\u6e80\u8db3\u5ea6\u304c\u4f4e\u3044\u5834\u5408\u3001\u3055\u307e\u3056\u307e\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u901a\u3057\u3066<span class=\"bold\">\u9867\u5ba2\u306e\u671f\u5f85\u3092\u8d85\u3048\u308b\u9b45\u529b\u7684\u306a\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u3001\u611f\u60c5\u7684\u306b\u6e80\u8db3\u3057\u3066\u3082\u3089\u3046\u3053\u3068<\/span>\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n<h2><span id=\"NPS4\">NPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u8003\u3048\u308b\u4e0a\u3067\u610f\u8b58\u3057\u305f\u30444\u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/span><\/h2>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-4920\" src=\"\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku03.jpg\" alt=\"\" width=\"640\" height=\"426\" srcset=\"https:\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku03.jpg 640w, https:\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku03-300x200.jpg 300w, https:\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku03-240x160.jpg 240w, https:\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku03-90x60.jpg 90w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>NPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u8003\u3048\u308b\u969b\u306f\u3001\u4ee5\u4e0b4\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u610f\u8b58\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul class=\"bold\">\n<li>\u300c\u63a8\u5968\u5ea6\u300d\u304b\u3089\u8cea\u554f\u3059\u308b<\/li>\n<li>\u8abf\u67fb\u5185\u5bb9\u306e\u8aac\u660e\u3084\u8cea\u554f\u6587\u306f\u7c21\u6f54\u306b\u3059\u308b<\/li>\n<li>\u56de\u7b54\u3057\u3084\u3059\u3044\u30dc\u30ea\u30e5\u30fc\u30e0\u306b\u3059\u308b<\/li>\n<li>\u81ea\u7531\u8a18\u8ff0\u306e\u8cea\u554f\u3082\u542b\u3081\u308b<\/li>\n<\/ul>\n<p>\u8cea\u554f\u9805\u76ee\u3092\u3069\u306e\u3088\u3046\u306b\u8003\u3048\u305f\u3089\u3044\u3044\u306e\u304b\u3001\u305d\u308c\u305e\u308c\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h3><span id=\"NPS1\">NPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u8003\u3048\u308b\u30dd\u30a4\u30f3\u30c8\u305d\u306e1\uff1a\u300c\u63a8\u5968\u5ea6\u300d\u304b\u3089\u8cea\u554f\u3059\u308b<\/span><\/h3>\n<p><span class=\"marker-under bold\">\u300c\u63a8\u5968\u5ea6\u300d\u3068\u306f\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u53cb\u4eba\u306a\u3069\u306b\u3059\u3059\u3081\u305f\u3044\u3068\u601d\u3046\u5ea6\u5408\u3044<\/span>\u3067\u3059\u3002<\/p>\n<p>NPS\u8abf\u67fb\u3067\u306f\u6700\u521d\u306b\u63a8\u5968\u5ea6\u3092\u8cea\u554f\u3057\u307e\u3059\u3002\u306a\u305c\u306a\u3089\u3001\u63a8\u5968\u5ea6\u306b\u95a2\u3059\u308b\u8cea\u554f\u3092\u5f8c\u306b\u3057\u3066\u4ed6\u306e\u8cea\u554f\u3092\u6295\u3052\u304b\u3051\u308b\u3068\u3001\u9014\u4e2d\u3067\u9867\u5ba2\u306e\u611f\u60c5\u304c\u5909\u308f\u3063\u3066\u3057\u307e\u3044\u3001\u70b9\u6570\u306b\u5f71\u97ff\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u305f\u3081\u3067\u3059\u3002<\/p>\n<h3><span id=\"NPS2\">NPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u8003\u3048\u308b\u30dd\u30a4\u30f3\u30c8\u305d\u306e2\uff1a\u8abf\u67fb\u5185\u5bb9\u306e\u8aac\u660e\u3084\u8cea\u554f\u6587\u306f\u7c21\u6f54\u306b\u3059\u308b<\/span><\/h3>\n<p><span class=\"marker-under bold\">NPS\u8abf\u67fb\u306b\u95a2\u3059\u308b\u8aac\u660e\u3084\u8cea\u554f\u6587\u306f\u3001\u7c21\u6f54\u306b\u307e\u3068\u3081\u308b\u3053\u3068\u304c\u5927\u5207<\/span>\u3067\u3059\u3002\u9577\u304f\u3066\u308f\u304b\u308a\u306b\u304f\u3044\u8aac\u660e\u3084\u6587\u7ae0\u306f\u3001\u672c\u6765\u306e\u610f\u56f3\u304c\u4f1d\u308f\u308a\u306b\u304f\u304f\u306a\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u56de\u7b54\u8005\u306b\u30b9\u30c8\u30ec\u30b9\u3092\u4e0e\u3048\u304b\u306d\u306a\u3044\u305f\u3081\u3067\u3059\u3002<\/p>\n<p>\u8aac\u660e\u3084\u8cea\u554f\u6587\u3092\u7c21\u6f54\u306b\u307e\u3068\u3081\u308b\u306b\u306f\u3001<\/p>\n<ul class=\"bold\">\n<li>\u307e\u308f\u308a\u304f\u3069\u3044\u6587\u7ae0\u8868\u73fe\u306f\u907f\u3051\u308b<\/li>\n<li>\u5c02\u9580\u7528\u8a9e\u3092\u591a\u304f\u4f7f\u308f\u306a\u3044<\/li>\n<li>\u6642\u7cfb\u5217\u3084\u8cea\u554f\u5bfe\u8c61\u3092\u660e\u78ba\u306b\u3059\u308b<\/li>\n<\/ul>\n<p>\u306a\u3069\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u610f\u8b58\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3><span id=\"NPS3\">NPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u8003\u3048\u308b\u30dd\u30a4\u30f3\u30c8\u305d\u306e3\uff1a\u56de\u7b54\u3057\u3084\u3059\u3044\u30dc\u30ea\u30e5\u30fc\u30e0\u306b\u3059\u308b<\/span><\/h3>\n<p>NPS\u8abf\u67fb\u3092\u304a\u3053\u306a\u3046\u969b\u306f\u30a2\u30f3\u30b1\u30fc\u30c8\u5168\u4f53\u306e\u8cea\u554f\u6570\u3092\u7d5e\u308a\u3001\u56de\u7b54\u3057\u3084\u3059\u3044\u30dc\u30ea\u30e5\u30fc\u30e0\u306b\u3059\u308b\u3053\u3068\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<p>\u4e00\u822c\u7684\u306b<span class=\"marker-under bold\">\u8cea\u554f\u306f3\uff5e5\u554f\u3001\u591a\u304f\u3066\u30827\u554f\u4ee5\u5185\u306b\u3059\u308b\u306e\u304c\u3088\u3044<\/span>\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u56de\u7b54\u8005\u304c\u300c\u8cea\u554f\u6570\u304c\u591a\u3044\u300d\u3068\u611f\u3058\u308b\u3068\u56de\u7b54\u7387\u304c\u4f4e\u304f\u306a\u308a\u3001\u6b63\u78ba\u306a\u70b9\u6570\u3092\u7b97\u51fa\u3067\u304d\u306a\u304f\u306a\u308b\u304a\u305d\u308c\u304c\u3042\u308b\u305f\u3081\u6ce8\u610f\u3057\u307e\u3057\u3087\u3046\u3002<br \/>\n\u307e\u305f\u3001\u89e3\u7b54\u6642\u9593\u306e\u9577\u3055\u3082\u56de\u7b54\u7387\u306b\u5f71\u97ff\u3057\u307e\u3059\u3002<span class=\"bold\">5\u5206\u4ee5\u4e0a\u304b\u304b\u308b\u3068\u56de\u7b54\u8005\u304c\u9762\u5012\u3060\u3068\u611f\u3058\u3084\u3059\u304f\u306a\u308b\u305f\u3081\u3001<span class=\"marker-under\">5\u5206\u672a\u6e80\u3067\u56de\u7b54\u3067\u304d\u308b\u5185\u5bb9<\/span><\/span>\u3067\u4f5c\u6210\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3><span id=\"NPS4-2\">NPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u8003\u3048\u308b\u30dd\u30a4\u30f3\u30c8\u305d\u306e4\uff1a\u81ea\u7531\u8a18\u8ff0\u306e\u8cea\u554f\u3082\u542b\u3081\u308b<\/span><\/h3>\n<p>NPS\u8abf\u67fb\u3067\u306f\u300110\uff5e0\u70b9\u306e\u70b9\u6570\u3067\u63a8\u5968\u5ea6\u3092\u8a55\u4fa1\u3057\u3066\u3082\u3089\u3046\u307b\u304b\u3001\u81ea\u7531\u8a18\u8ff0\u306e\u8cea\u554f\u3082\u542b\u3081\u308b\u3053\u3068\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001<span class=\"marker-under bold\">\u81ea\u793e\u304c\u628a\u63e1\u3067\u304d\u3066\u3044\u306a\u3044\u6539\u5584\u70b9\u304c\u898b\u3064\u304b\u308b<\/span>\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u81ea\u7531\u8a18\u8ff0\u306e\u8cea\u554f\u3092\u3059\u308b\u5834\u5408\u3001\u56de\u7b54\u3057\u3084\u3059\u3044\u3088\u3046\u306b\u56de\u7b54\u4f8b\u3092\u63d0\u793a\u3057\u3066\u304a\u304f\u3068\u52b9\u679c\u7684\u3067\u3059\u3002<br \/>\n\u305f\u3060\u3057\u3001\u81ea\u7531\u8a18\u8ff0\u306e\u8cea\u554f\u3092\u4f5c\u308b\u969b\u306b\u306f\u3001\u56de\u7b54\u8005\u306b\u30b9\u30c8\u30ec\u30b9\u3092\u4e0e\u3048\u306a\u3044\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002NPS\u8abf\u67fb\u306e\u76ee\u7684\u306f\u63a8\u5968\u5ea6\u3092\u77e5\u308b\u3053\u3068\u306b\u3042\u308b\u306e\u3067\u3001\u81ea\u7531\u8a18\u8ff0\u306e\u8cea\u554f\u3092\u591a\u304f\u3059\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<h2><span id=\"NPS4-3\">NPS\u8abf\u67fb\u306b\u6b20\u304b\u305b\u306a\u30444\u3064\u306e\u8cea\u554f\u9805\u76ee<\/span><\/h2>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-4897\" src=\"\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku04.jpg\" alt=\"\" width=\"640\" height=\"426\" srcset=\"https:\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku04.jpg 640w, https:\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku04-300x200.jpg 300w, https:\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku04-240x160.jpg 240w, https:\/\/www.mapmarketing.co.jp\/mm-blog\/wp-content\/uploads\/2024\/09\/nps-chosa-shitsumon-komoku04-90x60.jpg 90w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>NPS\u8abf\u67fb\u306b\u6b20\u304b\u305b\u306a\u3044\u8cea\u554f\u9805\u76ee\u3068\u3057\u3066\u3001\u4ee5\u4e0b\u306e4\u3064\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<ul class=\"bold\">\n<li>\u63a8\u5968\u5ea6\u306e\u70b9\u6570<\/li>\n<li>\u63a8\u5968\u5ea6\u3092\u3064\u3051\u305f\u7406\u7531<\/li>\n<li>\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6<\/li>\n<li>\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831<\/li>\n<\/ul>\n<p>\u4e0a\u8a18\u306e\u9805\u76ee\u306f\u3001NPS\u8abf\u67fb\u306e\u8cea\u554f\u306b\u5fc5\u305a\u5165\u308c\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3><span id=\"NPS1-2\">NPS\u8abf\u67fb\u306b\u6b20\u304b\u305b\u306a\u3044\u8cea\u554f\u9805\u76ee\u305d\u306e1\uff1a\u63a8\u5968\u5ea6\u306e\u70b9\u6570<\/span><\/h3>\n<p>NPS\u8abf\u67fb\u3067\u306f\u307e\u305a\u3001\u63a8\u5968\u5ea6\u30920\u301c10\u306e11\u6bb5\u968e\u3067\u8a55\u4fa1\u3057\u3066\u3082\u3089\u3046\u305f\u3081\u306e\u8cea\u554f\u3092\u304a\u3053\u306a\u3044\u307e\u3059\u3002<\/p>\n<div class=\"primary-box\"><span class=\"bold\">\u3010\u8cea\u554f\u4f8b\u3011<\/span><br \/>\n\u300c\u3053\u306e\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u3001\u53cb\u4eba\u3084\u540c\u50da\u306b\u3069\u306e\u7a0b\u5ea6\u3059\u3059\u3081\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u304b\uff1f\u300d<\/div>\n<p>\u300c\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u300d\u306e\u90e8\u5206\u306f\u3001\u300c\u4f01\u696d\u300d\u300c\u30d6\u30e9\u30f3\u30c9\u300d\u306a\u3069\u306b\u7f6e\u304d\u63db\u3048\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3><span id=\"NPS2-2\">NPS\u8abf\u67fb\u306b\u6b20\u304b\u305b\u306a\u3044\u8cea\u554f\u9805\u76ee\u305d\u306e2\uff1a\u63a8\u5968\u5ea6\u3092\u3064\u3051\u305f\u7406\u7531<\/span><\/h3>\n<p>\u63a8\u5968\u5ea6\u306e\u8cea\u554f\u3092\u3057\u305f\u5f8c\u306f\u3001\u305d\u306e\u70b9\u6570\u3092\u3064\u3051\u305f\u7406\u7531\u3082\u8cea\u554f\u3057\u307e\u3057\u3087\u3046\u3002<br \/>\n\u9867\u5ba2\u304c\u70b9\u6570\u3092\u3064\u3051\u305f\u7406\u7531\u3092\u805e\u304f\u3053\u3068\u3067\u3001<span class=\"marker-under bold\">\u81ea\u793e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u62b1\u304f\u672c\u97f3\u3092\u628a\u63e1\u3057\u3084\u3059\u304f\u3001\u8cea\u306e\u5411\u4e0a\u306b\u5f79\u7acb\u3066<\/span>\u3089\u308c\u307e\u3059\u3002\u63a8\u5968\u5ea6\u3092\u3064\u3051\u305f\u7406\u7531\u3092\u5c0b\u306d\u308b\u5834\u5408\u306f\u3001\u9867\u5ba2\u304c\u81ea\u7531\u306b\u610f\u898b\u3084\u611f\u60f3\u3092\u8a18\u8ff0\u3067\u304d\u308b\u8cea\u554f\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<div class=\"primary-box\"><span class=\"bold\">\u3010\u8cea\u554f\u4f8b\u3011<\/span><br \/>\n\u300c1\u3064\u76ee\u306e\u8cea\u554f\u3067\u56de\u7b54\u3057\u305f\u70b9\u6570\u306e\u7406\u7531\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002\u300d<\/div>\n<h3><span id=\"NPS3-2\">NPS\u8abf\u67fb\u306b\u6b20\u304b\u305b\u306a\u3044\u8cea\u554f\u9805\u76ee\u305d\u306e3\uff1a\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6<\/span><\/h3>\n<p>NPS\u8abf\u67fb\u3067\u306f\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u306b\u3064\u3044\u3066\u3082\u8cea\u554f\u3057\u307e\u3057\u3087\u3046\u3002<br \/>\n\u6e80\u8db3\u5ea6\u3092\u56de\u7b54\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u3067\u3001<span class=\"marker-under bold\">\u9867\u5ba2\u304c\u6e80\u8db3\u3057\u3066\u3044\u308b\u30dd\u30a4\u30f3\u30c8\u3068\u4e0d\u6e80\u3092\u611f\u3058\u3066\u3044\u308b\u30dd\u30a4\u30f3\u30c8\u3092\u628a\u63e1\u3057\u3084\u3059\u304f<\/span>\u306a\u308a\u307e\u3059\u3002<\/p>\n<div class=\"primary-box\">\n<p class=\"bold\" style=\"margin-bottom: 0px;\">\u3010\u8cea\u554f\u4f8b\u3011<\/p>\n<p style=\"margin-bottom: 0px;\">\u300c1\u3064\u76ee\u306e\u8cea\u554f\u3067\u56de\u7b54\u3057\u305f\u70b9\u6570\u306e\u7406\u7531\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002\u300d<\/p>\n<ul style=\"margin-bottom: 0px; margin-left: 2rem;\">\n<li>\u6599\u7406\u306e\u304a\u3044\u3057\u3055<\/li>\n<li>\u30e1\u30cb\u30e5\u30fc\u306e\u308f\u304b\u308a\u3084\u3059\u3055<\/li>\n<li>\u30e1\u30cb\u30e5\u30fc\u306e\u6599\u91d1<\/li>\n<li>\u5e97\u5185\u30ec\u30a4\u30a2\u30a6\u30c8\u306e\u308f\u304b\u308a\u3084\u3059\u3055<\/li>\n<li>\u63a5\u5ba2\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u8cea<\/li>\n<\/ul>\n<\/div>\n<h3><span id=\"NPS4-4\">NPS\u8abf\u67fb\u306b\u6b20\u304b\u305b\u306a\u3044\u8cea\u554f\u9805\u76ee\u305d\u306e4\uff1a\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831<\/span><\/h3>\n<p>NPS\u8abf\u67fb\u3067\u306f\u3001\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb\u3084\u884c\u52d5\u3068\u3044\u3063\u305f\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831\u306b\u3064\u3044\u3066\u3082\u8cea\u554f\u3057\u3001\u9867\u5ba2\u5c64\u3092\u628a\u63e1\u3057\u307e\u3057\u3087\u3046\u3002\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831\u3092\u805e\u304f\u3053\u3068\u3067\u3001\u81ea\u793e\u304c\u30a2\u30d7\u30ed\u30fc\u30c1\u3057\u305f\u3044\u30bf\u30fc\u30b2\u30c3\u30c8\u3068\u56de\u7b54\u8005\u304c\u4e00\u81f4\u3057\u3066\u3044\u308b\u304b\u304c\u660e\u78ba\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<div class=\"primary-box\"><span class=\"bold\">\u3010\u8cea\u554f\u4f8b\u3011<\/span><br \/>\n\u300c\u3042\u306a\u305f\u306e\u6027\u5225\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002\u300d<br \/>\n\u300c\u3042\u306a\u305f\u306e\u5e74\u9f62\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002\u300d<br \/>\n\u300c\u3042\u306a\u305f\u306e\u8077\u696d\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002\u300d<\/div>\n<h2><span id=\"NPS-4\">\u307e\u3068\u3081\uff1aNPS\u8abf\u67fb\u3067\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6e2c\u308a\u3001\u5fc3\u3067\u6e80\u8db3\u3059\u308b\u9867\u5ba2\u3092\u5897\u3084\u305d\u3046<\/span><\/h2>\n<ul class=\"bold\">\n<li>NPS\u8abf\u67fb\u3067\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3060\u3051\u3067\u306f\u6e2c\u308a\u304d\u308c\u306a\u3044\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u9855\u5728\u5316\u3067\u304d\u308b<\/li>\n<li>NPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u306f\u30014\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u610f\u8b58\u3057\u3066\u8003\u3048\u308b\u3053\u3068<\/li>\n<li>NPS\u8abf\u67fb\u3067\u5fc5\u9808\u306e\u8cea\u554f\u9805\u76ee\u306f\u300c\u63a8\u5968\u5ea6\u30fb\u63a8\u5968\u5ea6\u3092\u3064\u3051\u305f\u7406\u7531\u30fb\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u30fb\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831\u300d\u306e4\u3064<\/li>\n<\/ul>\n<p>NPS\u8abf\u67fb\u3067\u306f\u3001\u81ea\u793e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u300c\u5fc3\u304b\u3089\u6e80\u8db3\u3057\u3066\u3044\u308b\u9867\u5ba2\u300d\u3092\u767a\u898b\u3067\u304d\u307e\u3059\u3002\u982d\u306e\u6e80\u8db3\u3092\u5fc3\u306e\u6e80\u8db3\u3067\u88dc\u3044\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u3088\u308a\u9ad8\u3081\u3089\u308c\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>NPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u8003\u3048\u308b\u969b\u306f\u3001\u4ee5\u4e0b\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u62bc\u3055\u3048\u3066\u4f5c\u6210\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<ul class=\"bold\">\n<li>\u300c\u63a8\u5968\u5ea6\u300d\u304b\u3089\u8cea\u554f\u3059\u308b<\/li>\n<li>\u7c21\u6f54\u306a\u8cea\u554f\u306b\u3059\u308b<\/li>\n<li>\u8cea\u554f\u306f\u56de\u7b54\u3057\u3084\u3059\u3044\u30dc\u30ea\u30e5\u30fc\u30e0\u306b\u3059\u308b<\/li>\n<li>\u81ea\u7531\u8a18\u8ff0\u306e\u8cea\u554f\u3082\u542b\u3081\u308b<\/li>\n<\/ul>\n<p><span class=\"marker-under bold\">\u300c\u63a8\u5968\u5ea6\u30fb\u63a8\u5968\u5ea6\u3092\u3064\u3051\u305f\u7406\u7531\u30fb\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u30fb\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831\u300d\u306e4\u3064\u306e\u8cea\u554f<\/span>\u306f\u6700\u4f4e\u9650\u304a\u3053\u306a\u3044\u3001\u9867\u5ba2\u306b\u5fc3\u304b\u3089\u6e80\u8db3\u3057\u3066\u3082\u3089\u3048\u308b\u3088\u3046\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u306b\u52aa\u3081\u307e\u3057\u3087\u3046\u3002<\/p>\n<div class=\"cfield\"><p><a href=\"https:\/\/www.mapmarketing.co.jp\/lp\/store-development-tool01?grid=media-mm-blog_bottom-cta&utm_source=mm-blog&utm_medium=referrer&utm_campaign=mm-blog-bottom-banner-nps-chosa-shitsumon-komoku\" target=\"_blank\" rel=\"noopener\"><img src=\/mm-blog\/wp-content\/uploads\/2022\/09\/Pattern_02_780x260.png\" alt=\"\u5546\u570f\u5206\u6790\u30c4\u30fc\u30eb\u3067\u5e02\u5834\u3092\u628a\u63e1\u3000\u8ca9\u4fc3\u30a8\u30ea\u30a2\u306e\u6700\u9069\u5316\u306b\"><\/a><\/p><\/div><span class=\"tags\">\u30bf\u30b0 :  <a href=\"https:\/\/www.mapmarketing.co.jp\/mm-blog\/nps%e8%aa%bf%e6%9f%bb\/\">NPS\u8abf\u67fb<\/a> <a href=\"https:\/\/www.mapmarketing.co.jp\/mm-blog\/bunseki-shuhou\/\">\u5206\u6790\u624b\u6cd5<\/a> <a href=\"https:\/\/www.mapmarketing.co.jp\/mm-blog\/%e9%a1%a7%e5%ae%a2%e3%83%87%e3%83%bc%e3%82%bf%e5%88%86%e6%9e%90\/\">\u9867\u5ba2\u30c7\u30fc\u30bf\u5206\u6790<\/a> <a href=\"https:\/\/www.mapmarketing.co.jp\/mm-blog\/%e9%a1%a7%e5%ae%a2%e3%83%ad%e3%82%a4%e3%83%a4%e3%83%aa%e3%83%86%e3%82%a3\/\">\u9867\u5ba2\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3<\/a> <a href=\"https:\/\/www.mapmarketing.co.jp\/mm-blog\/kokyaku-bunseki\/\">\u9867\u5ba2\u5206\u6790<\/a><\/span>","protected":false},"excerpt":{"rendered":"<p>NPS\u8abf\u67fb\u306f\u3001\u4f01\u696d\u3084\u30d6\u30e9\u30f3\u30c9\u306e\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6e2c\u308b\u6307\u6a19\u3068\u3057\u3066\u5f79\u7acb\u3061\u307e\u3059\u3002\u3068\u306f\u3044\u3048\u300cNPS\u8abf\u67fb\u306e\u8cea\u554f\u9805\u76ee\u3092\u3069\u3046\u3084\u3063\u3066\u8003\u3048\u308c\u3070\u3044\u3044\u306e\u304b\u308f\u304b\u3089\u306a\u3044\u300d\u3068\u60a9\u3080\u65b9\u3084\u300c\u5177\u4f53\u7684\u306a\u8cea\u554f\u9805\u76ee\u306e\u4f8b\u304c\u3042\u308c\u3070\u77e5\u308a\u305f\u3044\u300d\u3068\u8003\u3048&#8230; <a 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